Publications and Policies

Our publications, policies, commitment to quality and strategic directions are provided below. Publications keep our consumers, members, donors, and the wider community up to date with our news and progress. Our policies show how we provide our services to people with no or low vision.


You can find links to accessible PDFs of the most recent publications below:

Annual Review

Financial Statements


Gender Equality Report

All publications are available in alternative formats on request. Please contact us if you would like Braille or Audio versions.


To guide our work we have developed a range of policies. Links to PDFs of the most significant are found below:

Our Commitment to Quality

We proactively pursue, train for, and build in quality in everything we do. We are accredited against and meets the following quality and safety standards:

Strategic Direction

At the heart of our strategic direction are seven priority focus areas – People, Innovation & Technology, Compliance, Transformational Change, Unique Defining Brand, Reputation and Economic Viability.

Download the full Strategic Directions 2020-2022: