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At VisAbility, we believe in our people, our systems and our commitment to quality and continuous improvement.

We recognise that only through evaluation of current service delivery, performance outcomes and the systems supporting these, can an organisation successfully achieve objective improvements to meet our client needs.

VisAbility has the policies, procedures and systems where qualitative and quantitative data are collected, analysed and monitored. Empirically we are able to set and identify key criterion that lead to better results and/or address any abnormalities or risk factors. The sophistication of our people, policies, processes and systems provide us with the capability of being able to measure ourselves against the key performance criteria unique to you, your own goals and targets.

In partnership with our clients, funders and supporters, we seek to understand just what a great result means for you and confidently ensure we deliver it.

We proactively pursue, train for, and build in quality in everything we do. VisAbility is accredited against and meets the following quality and safety standards:
  • National Disability Service Standards (2015)
  • Home Care Standards (2015)
  • Department of Health and Human Services (Tasmania)
  • International Guide Dog Federation